Customer Testimonials

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DealerRater Oct 2, 2026

Everyone is friendly and willing to help. They go the extra mile. I was very impressed.

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DealerRater Oct 1, 2026

Friendly, knowledgeable, service done in a timely matter. Easy to set up appointment. Glad we bought and had service done there.

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DealerRater Oct 1, 2026

I have dealt with Richardson for over 15 years. I always receive excellent service. I also am impressed with their willingness to help you after the purchase or leasing of a car. You do not always find this at other dealers.

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DealerRater Sep 26, 2026

Service department employees are very friendly and keep you informed of any services you need done

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DealerRater Sep 23, 2026

It was a good experience and the sales man was not pushy great experience,thanknyou

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DealerRater Sep 21, 2026

Everything was wonderful .love Richardson every one is always really nice. Makes it easy to talk to everyone

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DealerRater Sep 19, 2026

Very pleasant to work with came and picked up the car ,washed it after services and returned it

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DealerRater Sep 19, 2026

Very friendly. Knowledgeable and pleasant to work with. Thank you 😁 I give them a 10-10

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DealerRater Sep 19, 2026

Good service visit. Employees are always friendly and professional. Dealership is clean and modern. will be back.

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DealerRater Sep 18, 2026

Easiest purchase ever! Test drive on Tuesday and picked up our Truck on Thursday. The deal was completed in less than an hour - highly recommend- Steve and Chip were excellent to deal with

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DealerRater Sep 18, 2026

Friendly service, fast and reliable. Keeps you updated on service. A nice waiting area to wait in.

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DealerRater Sep 17, 2026

Very efficientl, professional and thorough. From the time we found the vehicle that I was looking for until I drove out of the lot with it everything went very smoothly. Very pleased with my transaction and my new truck!

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DealerRater Sep 16, 2026

Richardson Chevy is the best dealership I have everdelt with they bend over backwards to make sure the customer is happy and Bill has always taken care of my wife and I alaround a great place

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DealerRater Sep 12, 2026

The staff is very friendly and helpful. All services I have received were done in a timely and professional manner

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DealerRater Sep 9, 2026

Great service in a timely manner. Very pleasant to work with. Great job everyone. Thank you.

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DealerRater Sep 8, 2026

Didnt seem customer friendly, Didn't seem to real care. Also didn't explain anything

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DealerRater Sep 3, 2026

I have bought several vehicles from dealerships, Richardson Fords sales team in phenomenal, very patient, kind no pressure, very knowledgeable and treat you like family. I will only buy from Richardson going forward.

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DealerRater Sep 3, 2026

Pat was excellent to work with. He was pleasant, honest, and knowledgeable without being pushy, and reached out my vehicle was delivered to make sure I was happy. With everything. The only issue I encountered a miscommunication between the dealership and my credit union when securing financing on the fact that I was an existing member there, by that has been solved.

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DealerRater Sep 2, 2026

Our experience at Richardson's was great! We love our new 2026 silverado. Thank you so much!

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DealerRater Sep 2, 2026

clean department area and professional service, will recommend service department to other people to use

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DealerRater Sep 1, 2026

My experience was friendly and professional, have been a customer for 15 years with no plans to change anytime soon.

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DealerRater Aug 31, 2026

The Richardson sales and finance teams were great. They were super supportive, helpful and made the buying process comfortable and straightforward. The team does not work to sell you a vehicle - they help you buy a vehicle that makes sense for what you want to do. No pressure whatsoever. Thank you to the entire team that worked with me!

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DealerRater Aug 30, 2026

Richardson Chevrolet make the sales process supereasy! Steve Kuberick is always a pleasure to work with! The service department is always great too!

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DealerRater Aug 30, 2026

Ultra clean. Restrooms are large, well lit, and clean. Friendly and respectful staff, including the service department. Spacious areas to converse without feeling lost in a crowd. Pat Richardson remembered us by name after 3 years. Kyle Richardson provided different option on paper.

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DealerRater Aug 27, 2026

The service has been amazing! The appreciated the quick responses and the delivery services. Very helpful

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DealerRater Aug 27, 2026

Cory Roy assisted me and he was awesome! I will deal only with him in the future

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DealerRater Aug 26, 2026

The best dealership I've ever dealt with. I am 70 years old, still super active, and have owned over 110 cars.

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DealerRater Aug 26, 2026

Friendly, courteous,informative We inquired about different vehicles, What would suit our needs, Showed us what we were interested in Did not try to sell us any vehicle.

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DealerRater Aug 22, 2026

Had truck picked up so I could have time for projects in my yard and office work

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DealerRater Aug 22, 2026

Scheduled appointment was fast, efficient and all tasks completed including a car wash under an hour!

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DealerRater Aug 21, 2026

Steve K went the extra mile taking great care of me, including making sure I was doing good and that I didn’t have any questions or need any help after the sale. So appreciated

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DealerRater Aug 20, 2026

Great car buying experience. Would recommend to anyone. Matt did a great job! He is a professional.

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DealerRater Aug 20, 2026

Provided great service. I selected a tire rotation to go with my oil change. They didn’t charge me for a tire rotation as my tires need to be replaced which saved me some money there.

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DealerRater Aug 20, 2026

Great job on getting the truck ready to go just had to sign my name and get my keys and go thank you Richardson

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DealerRater Aug 16, 2026

Richardson's is my local dealer. Where I buy my vehicles and get all service done. Wouldn't go anywhere else.

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DealerRater Aug 15, 2026

Came in for them to put in a remote car starter. They gave me a time frame of 1-1.5 hrs. I ended up being there for 3. After I came to them, they explained what was happening. If I knew it was going to be that long, I would have got dropped off, or asked for a car to borrow. This was my first trip to this service center, so I can't compare. I will give them another try though. The facility and waiting room are nice though.

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DealerRater Aug 15, 2026

I have no problem with this service. They are friendly and polite. Easy to get an appointment

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DealerRater Aug 13, 2026

Richardsons service department is the best in the northern Saginaw Bay area. You will get fast, courteous service along that the repair or maintenance will be done right.

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DealerRater Aug 13, 2026

On time and very professional. Clean waiting lounge and good coffee. I will definitely be a loyal customer.

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DealerRater Aug 12, 2026

We are loyal Richardson customers. From sales to service, everyone is friendly and professional. We have been very satisfied with our vehicles and recommend this dealership over others. We were especially happy with Matt Johnson, our salesperson.

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DealerRater Aug 9, 2026

First time visiting this dealership and purchased a new vehicle within an hour! Great experience and Matt Johnson was great to work with!

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DealerRater Aug 7, 2026

We always love working with Steve he’s always done right by us and we continue to be a loyal customer because of it. He’s easy to work with and very personable. We will continue to suggest Richardsons and give out Steve’s name.

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DealerRater Aug 6, 2026

The friendliest dealership ever. Great people and comfortable atmosphere. I' recommend them to everyone I know.

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DealerRater Aug 5, 2026

I would send everyone I know here it is a great dealership to do business with

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DealerRater Aug 2, 2026

I always a great experience! We always enjoy the visit! Couldn't think of another dealership so friendly

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DealerRater Aug 1, 2026

I was happy with the service and the price was reasonable. They even fixed my tire free that another place said they had fixed.

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DealerRater Jul 30, 2026

Friendly and courteous staff. When the problem with my pickup was found I was called and informed of that and the price of the repair up front.

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DealerRater Jul 30, 2026

Easy online appointment. Cost was reasonable. In and out in a reasonable amount of time

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Google Jul 29, 2026

Kyle is great there always a Wonderful experience wouldn't go anywhere else. Highly Recommend, here's my new car. Thanks Richardson!!

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Google Jul 29, 2026

Prompt and friendly service

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Google Jul 29, 2026

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Google Jul 29, 2026

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Google Jul 28, 2026

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Google Jul 28, 2026

Very polite

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Google Jul 28, 2026

Nicole in service handled my carshield claim to ensure they followed through with coverage. All fees were explained clearly. The repairs were completed, as described. I was without my vehicle for 2 weeks but wasn't offered a loaner vehicle (this would've been nice) When completed, Nicole had my vehicle delivered to my home (greatly appreciated)

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DealerRater Jul 28, 2026

Great partner and resource to our community. Staff is always communicative and timely; and very customer oriented. They are pleasant and professional, literally from the moment you walk in until the you walk out. Highly recommend Richardson Chevrolet!

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DealerRater Jul 28, 2026

Great experience leasing a new vehicle from Todd and Kyle. Easier than buying a loaf of bread—hands down the best dealership around!

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Google Jul 27, 2026

Bill Garza is an excellent salesman. He is easy to talk to. Very knowledgeable of the vehicles. Always returns phone calls. Will highly recommend him!

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DealerRater Jul 27, 2026

Richardson’s Standish is in a great location, the showroom is spacious and clean, and the staff is very knowledgeable and friendly.

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Google Jul 26, 2026

Number 1 dealership to go to. Hands down. No pushy salespeople, relaxed environment, super friendly and always ready to be of service when needed. Took the time to answer questions and make us feel comfortable. They won us over from the 1st visit. Made our purchase from them without hesitation. I would definitely send everyone to Richardson Chevy if asked where to go to about a vehicle purchase.

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Google Jul 26, 2026

Great bunch of guys there great to work with but! Didn't care that I had to finde references what's that about still upset and the fact they thrue in gap insurance without asking had to clear that up still don't like going thrue the process!

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Google Jul 26, 2026

Super easy and efficient truck buying experience. Thanks Todd!

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DealerRater Jul 26, 2026

I sent a review last evening and got a response back. Again I am satisfied.

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Google Jul 25, 2026

I entered a business i didn't really know, met people i definitely didn't know, bought a vehicle new to me, the price was acceptable though probably more negotiating might have been a little better, but most i feel i met new people and left with new friends. Can't get much better than that!

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Google Jul 25, 2026

Steve Kuberski is your guy. Guve him a call you won't be disappointed!

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Google Jul 24, 2026

Great staff, always friendly! Nice e lounge to chill in while you wait!

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Google Jul 24, 2026

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DealerRater Jul 24, 2026

Never had bad service at all very happy there would recommend to any one service

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Google Jul 23, 2026

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DealerRater Jul 23, 2026

Awesome. They were able to get me out of my current lease with no penalty and a cheaper payment.

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Google Jul 22, 2026

Steve was very helpful in the purchase of my new traverse. I would recommend Richardsons to my friends and family. They really know how to treat the customer.

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Google Jul 22, 2026

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Google Jul 21, 2026

Great customer service. Bill was great to work with. Would definitely buy from there again.

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DealerRater Jul 20, 2026

Appointment was easy to schedule online. THe waiting room is clean and pleasant…includes free coffee! All associates are pleasant and helpful, and professional.

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Google Jul 20, 2026

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Google Jul 19, 2026

Easy to deal with and are willing to work with you. The dealership is clean and beautiful.

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Google Jul 19, 2026

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Google Jul 19, 2026

Bill Is the best salesman. Very up front and explains things very well !!

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Google Jul 19, 2026

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Google Jul 19, 2026

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Google Jul 19, 2026

Steve is so friendly and great at his job! Very knowledgeable!

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DealerRater Jul 19, 2026

Very pleased with the timely service, knowledge of staff, and cleanliness off the facililities! A+!!

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Google Jul 18, 2026

Quick fix regarding an issue covered in the extended warranty we purchased from them. Having a loaner vehicle provided to us was great since we live 40 miles away.

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DealerRater Jul 18, 2026

Nice people. Buying process was easy and quick. Vehicle was delivered same day. Highly recommend them if your looking for a vehicle.

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Google Jul 18, 2026

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Google Jul 16, 2026

Very professional and friendly

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Google Jul 15, 2026

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Google Jul 15, 2026

The service is Top Notch and keeps us coming back!

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DealerRater Jul 14, 2026

The service is phenomenal. I especially enjoy working with Nicole and Larry. All others are profesional and friendly. This is a top notch business Kyle is our salesman and will do his absolute best to help you get the vehicle of your dreams! Kudos!

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DealerRater Jul 14, 2026

Zack in service takes really good care of us. Very clean have a good day

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Google Jul 14, 2026

Corey and Chrystian were incredible!! They truly went above and beyond to help us. They made us feel welcomed and valued from the moment we stepped into the building. They helped us get exactly what we were looking for while supporting our needs. They were incredibly friendly, trustworthy, and helpful! We will be back! - Merissa & Collin

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Google Jul 14, 2026

Richardson Chevrolet is very professional, efficient and friendly. I have never done anything like this by myself and the staff was so helpful and friendly. Isaiah was top notch!

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Google Jul 13, 2026

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Google Jul 13, 2026

Great. Smooth transaction Steve kuberski is my go to salesman

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Google Jul 12, 2026

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Google Jul 11, 2026

They make it incredibly easy. Drop it off and forget about it until they call you to pick it up - they handle the rest! Very smooth and informative transaction. I left with all of my questions answered and the service I expected. Would definitely encourage everyone else to check them out.

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Google Jul 11, 2026

Our experience with everyone at Richardson was fabulous, from explaining all details and answering all our questions. The delivery and follow up is why we continue to buy all our vehicles from the team at Richardson! If you have not teamed up with Richardson, we recommend them HIGHLY!

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Google Jul 10, 2026

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Google Jul 10, 2026

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Google Jul 10, 2026

Richardson’s is the best in the state!


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